Integration overview
About
Rental Escapes is a leading luxury villa rental company with over 4,000 properties in hundreds of stunning locations worldwide. Renowned for its exceptional portfolio, the company caters to affluent travellers seeking unique, high-end experiences. More than just renting properties, Rental Escapes prioritises creating unforgettable guest experiences, with personalised services and expert support to enhance each stay. Whether it’s a tropical retreat or a lavish mountain escape, they ensure every holiday is tailored to meet the distinct needs and desires of their clients.
Minimum requirements to connect
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Minimum number of properties: 10
Integration model
| Sync type | PULL |
| Static data sync |
Static data is pulled by LekkeSlaap every 24 hours |
| Availability, Rates & Inventory sync |
ARI data is pulled by LekkeSlaap every 24 hours |
| Instant bookings | No |
| Booking requests | Yes |
| Quote requests | Yes (pricing and availability) |
| Reservation sync | PUSH |
| Reservation modifications |
Modifications should be communicated to Rental Escapes directly in writing. Guest modifications made via Rental Escapes will be synchronised and bookings in Rentals United will be modified. |
| Reservation cancellations |
Cancellation should be communicated to Rental Escapes directly in writing. Guest cancellations made via Rental Escapes will be synchronised and bookings in Rentals United will be cancelled. |
| Cancellation penalties | Once a booking is confirmed, it cannot be cancelled other than for unavoidable reasons (e.g. property damage, force majeure). Cancelling a confirmed booking may result in removal of the property manager's properties from the website. |
Additional info
| Accepted locations | Worldwide |
| Target guests | Families, celebrities, groups. In general, guests seeking high-end accommodations. |
| Origin of the guests | Not specified |
| Long stays (more than 30 days) | Yes (only on a case-by-case basis) |
| Channel website | www.rentalescapes.com |
| Affiliate channels | None |
Inventory type
| Pick & Choose | The channel will approve any properties being added before allowing them to go live. |
| Multi-units | Yes, multi-units are accepted. Properties with multiple units will be listed as separate listings. |
Channel performance
| Top location | The Caribbean, Italy |
| Top inventory type | Villas |
| Top performance season | Q1 and Q4 |
| Key amenities |
Pool amenities Service and staff available |
| Best practices |
Write listing descriptions in English and include high-resolution, professional photos to showcase the property inside and out. Highlight all bedrooms with details like bed size, number, ensuite bathrooms, and access points. If the villa includes staff, specify their roles (e.g., cook, chef, maid, laundress). |
Charges & Payments
| Charging party | The channel charges the guest. The deposits are paid by a wire transfer as soon as the funds are collected from the guest. Balances are paid by a wire transfer 60 days prior to travel (or within the timeframe specified by the property manager). |
| Credit card details | N/A |
Commission
| Commission | Min. 20% |
| Commission charging | The commission is charged from the total booking amount minus taxes |
| Commission application | The commission is charged from the rates provided to the channel (not added on top) |
| Negotiable commission | No |
Contract & Onboarding
| Average onboarding time | Approximately 1 month / 100 properties |
Contact & Support
| Support email for property managers | rentals.united@rentalescapes.com |
| Response time |
Within 24 hours (Monday - Friday) Within 48 hours (Saturday - Sunday) |